Consultation-360: Practice Operations

At Perspective 360 Advisors, we specialize in transforming healthcare operations with precision, insight, and measurable results. Our Practice Optimization Consultation is a comprehensive, high-impact engagement designed to align every facet of your practice with best-in-class performance.

🔍 What We Assess

🧾 Front & Back Office Workflows

We conduct a comprehensive review of:

• Patient intake & registration workflows

• Eligibility verification & benefits (VOB) protocols

• Authorization and referral processes

• Appointment scheduling accuracy & optimization

• Retention strategies & no-show management

• Phone, fax, and portal communication touchpoints

🩺 Patient Flow & Wait Times

We map out your real-time operational flow to assess:

• Scheduling templates and capacity utilization

• Check-in to rooming timeframes

• Clinical handoffs & provider lag time

• Patient throughput and bottlenecks

• Wait time benchmarks and perception

📋 Clinical Documentation & Compliance

We evaluate your documentation environment for:

• Provider documentation patterns and time-to-close

• Audit readiness and regulatory alignment

• Medical necessity and completeness standards

• Coding support and clinical-to-billable linkage

• Risk management documentation protocols

💰 Coding, Billing & Revenue Cycle

We take a deep dive into your financial mechanics, including:

• Coding accuracy and specificity

• Billing workflows and process timing

• Claim rejection trends and root cause analysis

• Payment posting timeliness and accuracy

• Denial management processes

• Accounts receivable aging and follow-up strategies

• Bad debt write-offs and collections performance

📊 Reconciliation & Financial Performance

We analyze your financial backbone through:

• P&L review and margin analysis

• Charge reconciliation accuracy

• Revenue leakage detection

• Cost-efficiency benchmarking

• Profit center viability and scalability

🖥️ EHR / Practice Management Systems

We assess your technology stack for:

• EHR utilization efficiency and provider experience

• Practice Management Software (PMS) workflows

• System interoperability & integration quality

• Reporting capabilities and gaps

• Workflow automation opportunities

📣 Marketing & Outreach Strategy

We assess your visibility and growth initiatives, including:

• Patient acquisition funnels

• Referral source tracking and engagement

• Digital presence and reputation management

• Community outreach effectiveness

• Retention and reactivation strategies

⚖️ Risk Management & Regulatory Readiness

We identify vulnerabilities and gaps through:

• Policy and protocol audits

• Staff training and role clarity

• Credentialing, licensure, and payor compliance checks

• Incident reporting structures and follow-up procedures

• HIPAA, OSHA, and other regulatory alignment